Terms and Conditions

Safety

All our toys comply with EC Toy Safety regulations and where appropriate carry the CE mark. Some of our products are not toys and are labelled “Not a Toy”. Please note no items are suitable for children under 3 years old unless specifically stated. This is due to products containing small parts which can cause choking. It is your responsibility to check the age of the child of whom you give the party bag to. It is the customer’s responsibility to make sure that our products are not given to anyone who could suffer an allergic reaction to or be harmed by any of our products. All products are supplied with warning labels. Do not remove or let anybody else remove this warning label before handing out the party bags.

Refunds

We will gladly accept returns within 28 days of purchase of any item in its original undamaged packaging. Please obtain proof of posting. We regret that returns postage is not refundable. We cannot accept any responsibility for any loss or damage which occurs to products whilst in transit to us.

Valid claims will be paid in full within 30 days of receiving your claim. The same method of payment will be used as when you placed the order.

Product replacement:

We will not replace any products without the customer’s permission.

Currency

All our prices are in British Pound Sterling

Trade Descriptions Act

We have done everything we can to ensure that all descriptions and photography are accurate but slight variation in size, design or colour may occur. All sizes are approximate.

Privacy policy

We do not store credit card details nor do we share customer details with any 3rd parties. We do not pass on or sell any information to 3rd parties. We are registered as required by the Data Protection Act 1998. We may send out a newsletter from time to time. You can unsubscribe to these mailing by e-mailing us at sales@TheCuriousCaterpillar.co.uk

Validity

The Curious Caterpillar Partyware Limited reserve the right to amend these terms and conditions.

Copyright

Under no circumstances must this website be copied or reproduced in any form prior to written consent from The Curious Caterpillar Partyware Limited.